Refund and Returns Policy
At https://hotelsuryaghy.com/, we aim to provide a smooth and reliable hotel booking experience. Please read our refund policy carefully before making a reservation.
Non-Refundable Bookings
All bookings made through our website are final and non-refundable. Once a reservation is confirmed, we are unable to provide any refund, cancellation, or amendment.
Why No Refunds?
Hotel bookings are confirmed instantly with our partners, and we are required to adhere to their strict policies. As a result, we cannot cancel or refund confirmed reservations.
Customer Responsibility
We request all customers to carefully review hotel details, booking dates, guest information, and policies before confirming the booking.
Booking Issues
In the rare event of any technical error or incorrect deduction of payment without a booking confirmation, please contact us at info@hotelsuryaghy.com. Such cases will be reviewed and resolved on a priority basis.
Force Majeure
hotelsuryaghy.com is not responsible for cancellations or disruptions caused by unforeseen circumstances such as natural disasters, strikes, government restrictions, or other events beyond our control.